{"id":3954,"date":"2023-02-08T00:54:44","date_gmt":"2023-02-08T00:54:44","guid":{"rendered":"https:\/\/mycarmakesnoise.com\/?p=3954"},"modified":"2023-02-08T00:54:47","modified_gmt":"2023-02-08T00:54:47","slug":"subaru-touch-screen-not-working-possible-causes-and-fixes","status":"publish","type":"post","link":"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/","title":{"rendered":"Subaru Touch Screen Not Working (Possible Causes and Fixes)"},"content":{"rendered":"\n<p>Subaru&#8217;s are popular vehicles, and for good reason. They are incredibly reliable and boast incredible longevity, often <a href=\"https:\/\/www.wardsauto.com\/dealers\/here-are-most-durable-vehicles-market\" target=\"_blank\" rel=\"noreferrer noopener\">lasting fifteen years or more<\/a>. Newer Subaru&#8217;s are equipped with great features like the touchscreen that makes navigation and connecting to your smartphone easier than ever.<\/p>\n\n\n\n<p>But what happens when your Subaru touchscreen stops working? It can be frustrating on the road to suddenly be without the ease of the touchscreen at your fingertips.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"732\" src=\"https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen-1024x732.jpg\" alt=\"Subaru Touch Screen\" class=\"wp-image-3955\" srcset=\"https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen-1024x732.jpg 1024w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen-300x214.jpg 300w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen-768x549.jpg 768w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen-1536x1097.jpg 1536w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here&#8217;s what to do if you find yourself with a frozen or unresponsive Subaru touchscreen.<\/strong><\/p>\n\n\n\n<p>First, determine the cause of the issues you are experiencing with your touchscreen.<\/p>\n\n\n\n<p><strong>There could be a problem with the operating system, power supply, or even a short circuit. Try to resolve any of these issues by:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Resetting or restarting the screen system.<\/strong><\/li>\n\n\n\n<li><strong>Check the connectors and fuses.<\/strong><\/li>\n\n\n\n<li><strong>Consult with an electrician.<\/strong><\/li>\n\n\n\n<li><strong>Contact your car dealer if the problem persists.<\/strong><\/li>\n<\/ul>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#Why_is_the_touchscreen_not_responding\" title=\"Why is the touchscreen not responding?\">Why is the touchscreen not responding?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#Does_the_touchscreen_problem_affect_all_Subaru_Models\" title=\"Does the touchscreen problem affect all Subaru Models?\">Does the touchscreen problem affect all Subaru Models?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#Can_you_just_reset_the_frozen_screen\" title=\"Can you just reset the frozen screen?\">Can you just reset the frozen screen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#How_to_Reset_the_touchscreen_in_different_Subaru_Models\" title=\"How to Reset the touchscreen in different Subaru Models\">How to Reset the touchscreen in different Subaru Models<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#What_to_do_if_your_Subaru_touchscreen_doesnt_work\" title=\"What to do if your Subaru touchscreen doesn&#8217;t work\">What to do if your Subaru touchscreen doesn&#8217;t work<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#Can_you_replace_a_Subaru_touchscreen\" title=\"Can you replace a Subaru touchscreen?\">Can you replace a Subaru touchscreen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mycarmakesnoise.com\/electronics\/subaru-touch-screen-not-working-possible-causes-and-fixes\/#Subaru_touchscreen_replacement_cost\" title=\"Subaru touchscreen replacement cost\">Subaru touchscreen replacement cost<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_is_the_touchscreen_not_responding\"><\/span><a><\/a>Why is the touchscreen not responding?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are three common issues that many Subaru owners experience that may be causing your touchscreen to be unresponsive or frozen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>1. The Operating System Error<\/h3>\n\n\n\n<p>Your touchscreen may be frozen or unresponsive due to a &#8216;bug&#8217; or error that occurred in the operating system. These are common in Subaru systems and may be fixable with a simple soft reset.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>2. Short Circuit<\/h3>\n\n\n\n<p>Sometimes, an electrical current can flow through the wrong route rather than the intended circuit, causing it to short circuit. You&#8217;ll know your system is short-circuiting if you notice a burning smell, flickering lights in the car, or see melted residue on wires. It&#8217;s important to resolve a short-circuited system immediately to prevent a fire.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>3. Power Supply Problem\/Blown Fuse<\/h3>\n\n\n\n<p>The third most common problem is with the power supply. The power supply button is right beside your touchscreen. Turn it off and check the box to see if the fuse has detached or blown out. A fuse blows to prevent the power supply from getting to the car head unit, forcing the touchscreen to shut down for safety.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Does_the_touchscreen_problem_affect_all_Subaru_Models\"><\/span><a><\/a>Does the touchscreen problem affect all Subaru Models?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.motorbiscuit.com\/subaru-owners-are-filing-a-class-action-lawsuit-for-an-annoying-problem\/\" target=\"_blank\" rel=\"noreferrer noopener\">Newer Subaru models from 2016<\/a> have similar issues with their touchscreens. A class action lawsuit filed against Subaru in 2020 claims that there are problems with the Starlink infotainment system developed by Harman International in Subaru touchscreens.<\/p>\n\n\n\n<p>Drivers have reported that these touchscreens would be unresponsive or the backup camera would freeze. Sometimes, the central head unit would stop working entirely, needing to be replaced.<\/p>\n\n\n\n<p>Some manuals indicate that touchscreen operations may be impacted by proximity to TV towers, power plants, filling stations, broadcast stations, large displays, airports, or any other place from which strong radio waves or noise emanates.<\/p>\n\n\n\n<p>They also mention that issues may arise when carrying or charging a portable wireless communication device, such as a radio or cellular phone, in the vehicle.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2-1024x684.jpg\" alt=\"Subaru Touch Screen\" class=\"wp-image-3956\" srcset=\"https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2-1024x684.jpg 1024w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2-300x200.jpg 300w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2-768x513.jpg 768w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2-1536x1025.jpg 1536w, https:\/\/mycarmakesnoise.com\/wp-content\/uploads\/2023\/02\/Subaru-Touch-Screen2.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_you_just_reset_the_frozen_screen\"><\/span><a><\/a>Can you just reset the frozen screen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Yes! Depending on the Subaru model you have, you can take a few simple steps to reset a frozen screen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Reset_the_touchscreen_in_different_Subaru_Models\"><\/span><a><\/a>How to Reset the touchscreen in different Subaru Models<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Subaru Crosstrek<\/strong><\/h3>\n\n\n\n<p>To reset the unresponsive touchscreen in your Subaru Crosstrek, press and hold down the power, tune, and CD ejector buttons simultaneously for at least 10 seconds. Doing so will reset and restart both the touchscreen and the head unit system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Subaru Forester<\/strong><\/h3>\n\n\n\n<p>Like on a Subaru Crosstrek, pressing the power\/volume, tune\/scroll, and CD ejector buttons on your Forester touchscreen will reset it. The tune and volume buttons are located just below the screen, and the CD ejector is above the tune\/scroll button. Continue pressing the buttons until the screen turns off and reboots.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a><strong>Subaru Outback<\/strong><\/h3>\n\n\n\n<p>The reset button on the Subaru Outback&#8217;s touchscreen is located on the left volume knob of the touchscreen display. Hold down this button until a message pops up saying, &#8220;Would you like to turn the display off?&#8221; Simply keep pressing the reset button until the screen turns black. The system will then reset and restart.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_do_if_your_Subaru_touchscreen_doesnt_work\"><\/span><a><\/a>What to do if your Subaru touchscreen doesn&#8217;t work<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your Subaru is experiencing one of the three most common issues with the touchscreen, check out these fixes that may solve your problem.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>1. Reset<\/h3>\n\n\n\n<p>Try resetting the system to resolve a frozen or black screen. A soft reset is excellent because it does not impact your data or saved settings.<\/p>\n\n\n\n<p>If your Subaru touchscreen stays frozen after resetting it, you might have a defective operating system. You should call your car dealer to resolve the issue, especially if the vehicle is still under warranty. They might replace the head unit where the touchscreen is located or update any necessary software.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>2. Circuit Check<\/h3>\n\n\n\n<p>If you suspect you may have a short circuit, be sure to check the connectors. If that does not resolve the issues, you may need to contact an auto electrician for expert advice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>3. Power Supply Check<\/h3>\n\n\n\n<p>If you do find that you have blown a fuse, remove the blown fuse and replace it with the correct amperage fuse. It is crucial to find the correct amperage or your replacement could cause more issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>4. Expert Help<\/h3>\n\n\n\n<p>Are your DIY attempts to fix your touch screen falling short? If all else fails, don&#8217;t hesitate to call in the experts for assistance.<\/p>\n\n\n\n<p>&nbsp;If your car is under warranty, the manufacturer or dealer may be able to fix your touchscreen for free. If not, it is still worth a call to a mechanic, dealership, or auto electrician who can expertly service your vehicle&#8217;s touchscreen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_you_replace_a_Subaru_touchscreen\"><\/span><a><\/a>Can you replace a Subaru touchscreen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Your car dealership can replace a Subaru touchscreen for you if none of the other fixes resolves the issue. If you are handy with cars, you can even purchase a replacement touchscreen and install it yourself to save some cash.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Subaru_touchscreen_replacement_cost\"><\/span><a><\/a>Subaru touchscreen replacement cost<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you choose the DIY route, an after-market <a href=\"https:\/\/www.factoryradioparts.com\/products\/subaru-navigation-radio-8-replacement-touch-screen\" target=\"_blank\" rel=\"noreferrer noopener\">replacement screen<\/a> will run you about $245. You can also browse official Subaru parts and accessories for purchase in your area on the <a href=\"https:\/\/www.subaru.com\/owners\/parts-accessories.html\" target=\"_blank\" rel=\"noreferrer noopener\">Subaru website<\/a>.<\/p>\n\n\n\n<p>No matter where you purchase your new screen, saving on labor costs is a huge benefit to doing it yourself. There are many <a href=\"https:\/\/www.youtube.com\/watch?v=97y5ukzYSbM\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube tutorials <\/a>online that will provide step-by-step instructions.<\/p>\n\n\n\n<p>If you decide to get your replacement touch screen at the dealership or certified mechanic, it will likely cost you between $1,000-$1,500 for parts and labor, depending on your location.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Subaru&#8217;s are popular vehicles, and for good reason. They are incredibly reliable and boast incredible longevity, often lasting fifteen years or more. Newer Subaru&#8217;s are&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3955,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-3954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-electronics","wpcat-12-id"],"_links":{"self":[{"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/posts\/3954"}],"collection":[{"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/comments?post=3954"}],"version-history":[{"count":1,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/posts\/3954\/revisions"}],"predecessor-version":[{"id":3957,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/posts\/3954\/revisions\/3957"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/media\/3955"}],"wp:attachment":[{"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/media?parent=3954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/categories?post=3954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mycarmakesnoise.com\/wp-json\/wp\/v2\/tags?post=3954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}